Free Shipping on orders over $90.00

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Customer Service

We not only want you to enjoy our coffee and products, but also want to offer you the best online shopping experience in every way. Please refer to our customer service options for more information or contacts us with any inquiries.

At juanvaldezcafestore.com, we strive to offer the best customer service possible. To better assist you, we have provided fast answers to common questions and concerns. You should find everything you need right here.

Use the left navigation bar to access the answers to your questions.

For Product reviews: We reserve the right to reject any inappropriate images or text including, but not limited to, vulgar, offensive or negative wording and any references to sports teams, colleges, politics or religion.

Express Shipping:

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If you prefer to receive your merchandise faster, we offer express priority shipping. Please allow 2-5 days for delivery (Monday through Friday, excluding holidays). Orders placed with expedited service will ship the next business day, pending credit-card authorization and verification. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order.

If Your Order Is:
 
Shipping Cost
$0.00 - $19.99
 
$11.95
$20.00 - $49.99
 
$15.95
$50.00 - $74.99
 
$18.95
$75.00 - $89.99
 
$19.95
$90.00+
 
20% of the subtotal value